This strategic results focuses on obtaining a 4.5 Star Rating as defined by the Northwest Research Group (NWRG) on the 2023 Community Survey. NWRG's Community Research program includes a proprietary index and benchmarking tool, 5-Star Rating System, designed to measure the overall quality of governance and vision as a complement to traditional and individual measures of the quality of life and delivery of services in a city.
The 5-Star Rating is a composite index that captures the essence of how well a city meets the critical needs and expectations of its community and that uses a robust theoretical and mathematical model.
The model is based on a weighted sum of five questions: (1) overall quality of life, (2) overall quality of city services, (3) perceived comparability to other communities (that is, is Arvada seen as better or worse than other communities), (4) direction the community is headed, and (5) perceived value for tax dollars paid. Each question is given a relative weight based on proprietary analysis. The results are combined using a logarithmic calculation to create the city’s 5-Star Rating.