The purpose of the comprehensive City Communications and Engagement Strategy is to achieve more-informed decision-making, stronger community and team cohesion, reduced risk in policy development and implementation, and a City that is more responsive to community needs.
The Engagement Framework articulates a set of principles for good public involvement (including striving to achieve engagement that is purposeful, meaningful, inclusive and diverse, transparent, and accessible) and an optimal process for involving the right people, at the right time, and at the right level of participation based on the problem to be solved or decision to be made. The related strategies and plans directly support four focus areas, including:
- Community engagement,
- Internal communications,
- External communications and