The Police Department strives to follow up with every citizen who initiates a call to the department and wishes to be provided information about a crime or concern. The communication dialogue with citizens is a critical component in our sector based policing model. Positive citizen input continues to re-enforce the importance of this measure. The ability of the Police Department to communicate the status of events to the community is a fundamental goal.
This performance measure provides data indicating the percentage of events where officers contacted the reporting party to provide an update or take a crime report. In March of 2018, the Arvada Police Department transitioned to JEFFCOM, for Emergency communication services, which utilizes a different CAD system (TriTech). After March 21, 2018, data is captured and relayed differently.
Therefore, this measure is comprised of specific calls for service. These calls were chosen based on the probability that a reporting party would need to be contact by a police officer and have an identified point of contact. The measure does not include events where the reporting party refused to provide his/her name or contact information.
The following is list of incident report types tracked: Burglary, Criminal Mischief, Criminal Trespass, Disturbance, Intoxicated Person, Domestic, Forgery, Fraud, Juvenile Complaint, Motor Vehicle Theft, Loud Noise/Noise Disturbance, Suspicious Incident, Suspicious Person, Suspicious Vehicle, Traffic Complaint, Theft, Unwanted Party and Welfare Check.