Quality of Services

Safe Community

Juvenile Recidivism

Due: December 2021

Principle: Providing an independent, fair, and impartial justice system that efficiently processes the court docket, renders fair and just decisions, and holds all stakeholders accountable.

Description

A crime is any act or omission of an act in violation of a law forbidding or commanding it. Most crimes are defined by statute, and they vary tremendously across different states and counties. The Model Penal Code (MPC) provides a good overview of the most common types of crimes, while the US penal code provides a list of all crimes. 

While specific criminal acts may vary by jurisdiction, they can be broadly characterized  as “felonies” and “misdemeanors.” Felonies include more serious crimes, like murder or rape, and are usually punishable by imprisonment of a year or more. 

Misdemeanors are less serious offenses and are punishable by less than a year of imprisonment or fines. Municipal offense are seen as less egregious and usually involve a fine or class. Probation in Arvada can be as short as three months and as long as one year. 

Significance

Criminal law concerns the system of legal rules that define what conduct is classified as a crime and how the government may prosecute individuals that commit crimes. Federal, state, and local governments all have penal codes that explain the specific crimes that they prohibit and the punishments that criminals may face. 

Individuals who violate federal, state, and local laws may face fines, probation, or incarceration. Lawsuits against criminals are initiated by prosecuting attorneys who act on behalf of the government to enforce the law.

Analysis

As of March 17, 2020 there are no new offenses for Arvada Juveniles. The City Attorney has done a good job of placing the right people on probation.  Probation continues to expand and grow their resources in the Jefferson County area. There were six successful probation terminations. 

Work System
Performance Measures

Completing Probation Requirements 

Description

% of Juvenile defendants who successfully complete traditional court ordered sentencing. Traditional court ordered sentencing includes: community service, charge-specific classes or counseling.


The purpose of this measure is to determine whether the percentage of success is higher or lower than the specialized sentencing. The normal sentencing is 60 days.


All juveniles sentenced during a certain month are tallied and in 120 days, staff reviews the group to determine the number that completed sentencing requirements and the number that did not. This provides the % of completion data. It should be noted that this performance measure will always lag in reporting as staff must wait 120 days before gathering data.

Significance

Probation is an alternative sentence to incarceration available in the court system. Probation officers supervise juvenile criminal offenders in their community settings. Arvada Probation track offenders to ensure they follow court orders -- and report problems and progress to the courts. Probation officers network with social service, schools, and community agencies that help offenders restart their lives. Their work streamlines the judicial process and links the courts, offenders and the community to preserve community safety while striving to rehabilitate offenders.

Analysis

Data Source

Full Court Enterprise Software System

Municipal Court Survey
(available soon)

Description

The Municipal Court is dedicated to providing individuals a fair and impartial judicial process in a timely and efficient manner.  In order to accomplish this, the Court Team is committed to effectively managing court dockets and providing quality customer service to ensure the court customer has a clear understanding of their court experience.   


Employees within the Municipal Court developed a short survey as a means to gauge customer satisfaction with the ratings listed below. The rating number proceeds each question within the legend of the associated charts. 

1. Fair/Poor
2. Adequate
3. Very Good
4. Excellent
N/A



The survey will be distributed to everyone at the end of their interaction with the team. There is a collection box for survey cards to ensure confidentiality of responses.

Significance

Providing a method for court customers to rate their experience with the court team is a critical component in gathering feedback. This information will be used to drive continuous improvement opportunities within the Municipal Court system.

Analysis

The Municipal Court began the customer satisfaction survey process in February, 2020. Due to COVID-19 and closure of City Hall, the court was unable to successfully complete Q1. 

336 defendants were provided a survey in Q1; 126 surveys were returned to the court staff with a 38% completion rate as a result. 

Here are some of the positive comments written by court customers on the survey: 


                                               Comments about the Judge                                            Comments about the Court Team
As a mom, I am so thankful for Judge Matassa and Amanda. I never dreamed it would turn out the way it did. Thank you!Thank you for your kindness and understanding. You have a great team. So kind. Thank you!
Overall great experience. This Judge is a great guy; never had an issue!Everyone was respectful and understanding and willing to explain things in a way I understood.
The Judge was really nice.This was very efficient and well managed case and court system.
Judge Matassa was awesome! Thank you!I was nervous coming in, but the process and kindness I was shown helped put my mind at ease. I appreciate the humanity here.
Nice job with this many defendant's at once!The court team was very helpful and provided clear explanations and understanding of my sentence and plea of guilty.

Data Source

Paper survey cards